Privacy Policy
Last updated: May 2026
At LZ8 Health (“LZ8 Health”, “we”, “us”, or “our”), your privacy matters to us. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, purchase our products, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of personal information:
Information You Provide to Us
When you place an order, contact us, or subscribe to our newsletter, we may collect:
- Full name
- Email address
- Phone number
- Billing and shipping address
- Payment details
- Order history
- Any information you provide through customer support inquiries or forms
Automatically Collected Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type and device information
- Website activity and browsing behavior
- Cookies and analytics data
- Referral URLs and pages visited
2. How We Use Your Information
We use your information to:
- Process and fulfill your orders
- Provide customer support
- Improve our website, products, and customer experience
- Send order confirmations and shipping updates
- Communicate promotional offers, newsletters, or marketing updates (you may unsubscribe anytime)
- Detect fraud, abuse, or unauthorized activities
- Comply with legal obligations
3. Payment Information
Payments made on our website are securely processed through trusted third-party payment providers. LZ8 Health does not store your full credit card or payment information on our servers.
4. Cookies & Tracking Technologies
We use cookies and similar tracking technologies to improve your browsing experience and analyze website performance.
Cookies may help us:
- Remember your preferences
- Understand how visitors use our website
- Deliver personalized advertisements and marketing
You may disable cookies through your browser settings, although some website features may not function properly.
5. Sharing of Information
We do not sell your personal information.
We may share your information with trusted third parties only when necessary, including:
- Payment processors
- Shipping and logistics providers
- Marketing and analytics platforms
- Website hosting and technical service providers
- Government or legal authorities where required by law
All third-party partners are expected to handle your data securely and in accordance with applicable privacy laws.
6. Email Marketing
By subscribing to our newsletter or providing your email address, you consent to receive promotional communications from LZ8 Health.
You may unsubscribe at any time by clicking the “unsubscribe” link in our emails or by contacting us directly.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfill orders and customer support obligations
- Comply with legal, accounting, or regulatory requirements
- Resolve disputes and enforce agreements
8. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, disclosure, or loss.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
9. Your Rights
Depending on applicable laws, including Singapore’s Personal Data Protection Act (“PDPA”), you may have the right to:
- Access the personal information we hold about you
- Correct inaccurate or outdated information
- Withdraw consent for marketing communications
- Request deletion of your personal information where applicable
To exercise these rights, please contact us at:
10. Third-Party Services & Links
Our website may contain links to third-party websites or services. We are not responsible for the privacy practices, policies, or content of third-party websites.
We encourage you to review their privacy policies before providing any personal information.
11. Children’s Privacy
Our website and products are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.
12. International Users
If you access our website from outside Singapore, you understand that your information may be transferred to and processed in Singapore or other countries where our service providers operate.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect operational, legal, or regulatory changes.
Any updates will be posted on this page with the revised effective date.
Your continued use of our website after changes are posted constitutes acceptance of the updated Privacy Policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or how your information is handled, please contact us directly.